You may return most new, unopened items within 30 days of delivery for a full refund or exchange. If your item is received and is incorrect or defective, etc. We'll pay the return shipping costs if the return is a result of our error.
You should expect to receive your refund within 4-8 weeks of giving your package to the return shipper. This time period includes the transit time for us to receive your return package from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
We can ship only to the resident counties (Suffolk, Westchester, Putnam, Orange, Rockland, Nassau, NYC five Boroughs). We will not ship to your command, only to your residence.
Orders shipped with FedEx will be charged a $10.00 flat rate shipping fee.
Small items shipped with USPS will be charged a $4.50 flat rate shipping fee.